You may be looking at the person and pretending to listen. This type of listening is also known as “not listening.” It’s one of the worst listening habits, yet we are all guilty of it. Let’s take a look at the three types of listening and how active listening can make you a more effective leader. LinkedIn identified empathy as a key business trend for this decade in their 2020 report, Global Talent Trends.ĩ6% of the HR and hiring professionals who spoke to LinkedIn say employee experience is becoming more important in the digital era.ģ8% identify open and effective management as an area for improvement.Ĭompanies of the future will work for their employees, not the other way round.īut what’s the difference between listening and active listening? Yet less than half agree that their colleagues and leaders display empathy.Īctive and empathetic listening can improve the employee experience. This can lead to the team environment deteriorating and negatively affect performance.Ĩ6% of employees believe empathy is important in the workplace. Leaders who lack empathy are perceived as selfish by their teams. This results in employees suffering and not feeling supported, which affects their performance.Ī further 31% of employees said their leaders lack empathy and don’t show interest in their direct reports. You might be surprised at how different their reality is from your perception of it.Īccording to a 2020 study by Emtrain, 1 in 10 employees say they do not trust that their leaders would listen if they made a complaint. It’s essential to create an atmosphere of trust and encourage your coworkers to speak openly about their daily challenges. Listening gives you knowledge and insights into the day-to-day reality of your employees. Listening gives you a vision of the reality on the ground This helps you plan effective strategies that are oriented to the demands of your business. Listening to your employees is the best way to understand the needs of your clients and business. Listening helps you better understand your business If you fail to pay due attention to what your employees say, you will not fully understand the situation.įailing to comprehend the situation may lead you to give advice or recommendations that are ineffective or don’t get to the root of the problem. Listening helps you comprehend the situation Having the trust of your employees gives you greater influence over them.Īt the same time, it makes them more motivated and committed to their work. This creates a work environment of trust. Really listening to someone shows you care about what they’re saying and empathize with their feelings.
Effective listening gives you knowledge and perspectives that increase your leadership capacity.īeing open to feedback and new ideas from your team helps you learn and grow as a leader.
We can always learn from those around us, including our direct reports. Listening increases your capacity as a leader So why are listening skills important? Here are five other ways that listening skills make you a more effective leader: 1. This can lead to team dysfunction and poor productivity. The importance of listening in leadership is crucial for team performance.Ī leader who is authoritarian and judgmental may cause their employees to be afraid of them and unwilling to communicate.
Effective listening how to#
Let’s take a look at what makes a great listener, why good listening skills matter in the digital age, and how to become better at listening as a leader. In the rapidly approaching post-COVID world, active listening, empathy, and emotional intelligence will gain greater importance as employees and leaders continue to deal with the fallout. Organizations will place greater importance on employee experience. Leadership listening will be an increasingly important skill in the future.
It’s fundamental for effective leadership. Listening as a leader is the skill of the future How to improve listening skills if you’re a leader The difference between listening and active listening in leadershipĮffective listening and the leader: the positive impact of listening Listening is usually overlooked in the workplace
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